Privacy Policy
Your privacy is important to us. We are committed to transparent data practices and protecting your personal information.
Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information (processed securely through Stripe or PayPal). We also collect browsing data to improve your experience, including IP addresses, device information, and pages visited.
How We Use Your Information
We use your information to process and ship your orders, communicate with you about your purchases, send updates about new products, and improve our website and services. We analyze usage patterns to enhance user experience.
Data Sharing
We only share your information with third parties necessary for order fulfillment, including shipping carriers and payment processors. We never sell, trade, or rent your personal data to third parties.
Cookies & Tracking
Our website uses cookies for analytics and to remember your preferences. This helps us understand how you use our site and provide a better experience. You can control cookies through your browser settings.
Data Security
We use SSL encryption to protect your data in transit. All payment information is encrypted and securely stored. We maintain industry-standard security practices to protect against unauthorized access.
Your Rights
You have the right to access, correct, or delete your personal data. You can opt out of marketing emails at any time by clicking the unsubscribe link in our communications.
Contact Us
If you have privacy questions or concerns, please contact us at info@carbonfactorys.com. We will respond to your inquiries within 48 hours.